Entries tagged as ‘social media’
Thirteen Virgin Atlantic crew members were fired after insulting the company and its passengers on a Facebook discussion page.
The employees used the social networking site to criticize company safety standards and called passengers “chavs.“
“There is a time and a place for Facebook. But there is no justification for it to be used as a sounding board for staff of any company to criticize the very passengers who ultimately pay their salaries,” a spokesman said.
Smart move on Virgin’s part to justify the firings because of the comments about its passengers and not the employees’ claims about the company.
I’d love to hear what the employees thought would come from their online comments. It’s unclear the exact venue of the discussion on Facebook — group page, wall posts, etc. But does it even matter? Shouldn’t they have known their comments would result in some sort of action by the airline?
Also posted at FlipTheMedia.com
Categories: social media
Tagged: facebook, social media
“In the modern era, almost every interest group finds the Internet an appropriate medium for advocacy. What’s not to like about disseminating information and mobilizing at a fraction of the cost of other techniques of communication? Groups of all beliefs and resource levels have taken to the Internet.” — Robert J. Koltz, Politics of Internet Communication
In the early days of the Internet, scholars predicted nonprofit organizations would most definitely benefit from the direct, deliberative democracy that the new technology would bring to citizens. The bottom-up, side-to-side, interactive, social and easy to use medium would aid nonprofits that rely on volunteerism and relationship.
The problem? Joe Trippi, the man behind Howard Dean’s 2004 campaign might say:
Most of ‘em still just don’t get it.
(more…)
Categories: business · comm597
Tagged: engagement, mcdm, nonprofit, social media
